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Pallavi Parikh

Project Manager | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Project Manager · Functional
Singapore, SingaporeSeniorSGT (UTC+8)Contract to hire · Part time · PermanentWork permit held
Open to working in Singapore
Project Manager with 10 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across higher education clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
10
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Project Manager
Availability
In 60 days
Notice period
Serving notice
Works
From home
Open to
Contract to hire, Part time, Permanent
Location
Singapore, Singapore · SGT (UTC+8)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerAdvisoryLed
A defence electronics PSU
Advisory of Oracle Fusion CX for a defence electronics PSU, covering B2C Service, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Mar 2024 – Oct 2026 · 32 mo · Singapore · Aerospace & Defence
Project ManagerMigration
An international development NGO · via Kestrelline Digital
Migration of Oracle Fusion CX for an international development NGO, covering B2C Service, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Feb 2021 – Sep 2023 · 32 mo · Singapore · Non-profit
Project ManagerUpgrade
A global auto-components manufacturer
Upgrade of Oracle Fusion CX for a global auto-components manufacturer, covering B2C Service, Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Jan 2018 – Aug 2020 · 32 mo · Singapore · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementLedLoyaltyImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
TamilBasicMandarinNativeEnglishProfessionalspeak/read

Education

Bachelors · Accounting
Anna University · 2015 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateOn request