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Pallavi Kulkarni

Delivery Manager | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Delivery Manager · Functional
Abu Dhabi, United Arab EmiratesLeadGST (UTC+4)Part time · PermanentWork permit held
Open to working in Abu Dhabi
Delivery Manager with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across higher education clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
14
years in Oracle
—
years in total
3
projects
AED 4,41,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
In 60 days
Notice period
30 days
Works
Hybrid
Open to
Part time, Permanent
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerRolloutLed
A top-10 Indian pharma company
Rollout of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2023 – Oct 2026 · 45 mo · Abu Dhabi · Pharma & Life Sciences
Delivery ManagerRollout
A broadcast and streaming network
Rollout of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2019 – Aug 2022 · 43 mo · Abu Dhabi · Media & Entertainment
Delivery ManagerRollout
A state power-distribution utility
Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2015 – Jun 2018 · 41 mo · Abu Dhabi · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SOA SuiteWorkflow Builder
MODULES
EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
EnglishNativeMalayalamNativeArabicBasicspeak/read

Education

Bachelors · Accounting
Osmania University · 2011 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateAED 4,41,000 / yr