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PH

Pallavi Hegde

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Functional
Mumbai, IndiaSeniorIST (UTC+5:30)AdvisoryCitizen
Open to working in Hyderabad · Remote · Mumbai · will relocate
Solution Architect with 11 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across energy & utilities clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
11
years in Oracle
—
years in total
3
projects
₹26 LPA
annual
Seniority
Senior · Solution Architect
Availability
Not looking
Notice period
60 days
Works
Onsite
Open to
Advisory
Location
Mumbai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
A two-wheeler manufacturer
Upgrade of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2024 – Nov 2026 · 35 mo · Mumbai · Automotive
Solution ArchitectMigration
A multi-specialty hospital chain · via Sarvat ERP Solutions
Migration of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2021 – Aug 2023 · 31 mo · Mumbai · Healthcare
Solution ArchitectAdvisory
A government transport undertaking
Advisory of Oracle NetSuite CX for a government transport undertaking, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2018 – Dec 2020 · 34 mo · Mumbai · Public Sector

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMImplementedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
HindiBasicMarathiNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Pending review

Education

Bachelors · Finance
XLRI Jamshedpur · 2013 · Full-time
AvailabilityNot looking
Notice period60 days
Rate₹26 LPA