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Pallavi Deshpande

Delivery Manager | Oracle NetSuite CX | CRM · SuiteCommerce · Delivery Manager · Functional
Mumbai, IndiaLeadIST (UTC+5:30)ContractCitizen
Open to working in Remote · Mumbai · will relocate
Delivery Manager with 12 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
12
years in Oracle
—
years in total
3
projects
₹27 LPA
annual
Seniority
Lead · Delivery Manager
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Mumbai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerUpgradeLed
A top-10 Indian pharma company
Upgrade of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2023 – Oct 2026 · 46 mo · Mumbai · Pharma & Life Sciences
Delivery ManagerMigration
A broadcast and streaming network · via Sarvat ERP Solutions
Migration of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2019 – Dec 2022 · 47 mo · Mumbai · Media & Entertainment
Delivery ManagerAdvisory
A state power-distribution utility
Advisory of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2015 – Jul 2018 · 41 mo · Mumbai · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Power BI
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiBasicMarathiNativeEnglishProfessionalspeak/read

Education

Bachelors · Accounting
SRM Institute of Science and Technology · 2013 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
Rate₹27 LPA