Business AnalystMigration
A pan-India telecom operator · via Brightmoor Advisory
Migration of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty