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Pallavi Agarwal

Business Analyst | Oracle NetSuite CX | CRM · SuiteCommerce · Business Analyst · Functional
Singapore, SingaporeAssociateSGT (UTC+8)Advisory · Contract · Part timeWork permit held
Open to working in Singapore
Business Analyst with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across professional services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
2
years in Oracle
—
years in total
2
projects
SGD 65,000 / yr
annual
Seniority
Associate · Business Analyst
Availability
Not looking
Notice period
Immediate
Works
Onsite
Open to
Advisory, Contract, Part time
Location
Singapore, Singapore · SGT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystAdvisory
A Gulf-based retail bank
Advisory of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2026 – Jul 2026 · 5 mo · Singapore · Banking & Financial Services
Business AnalystMigration
An agri-commodities exporter · via Brightmoor Advisory
Migration of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2025 – Jul 2025 · 6 mo · Singapore · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMConfiguredSuiteCommerceSupported
PILLARS
CX
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
TamilProfessionalMandarinNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Not verified

Education

Diploma · Human Resources
Christ University · 2020 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateSGD 65,000 / yr