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Omar Wilson

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Riyadh, Saudi ArabiaSeniorAST (UTC+3)Contract · Part time · PermanentWork permit held
Open to working in Riyadh
Techno-Functional Lead with 8 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
8
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
An agri-commodities exporter · via Tessaline Systems
Support / AMS of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2025 – Sep 2026 · 19 mo · Riyadh · Agriculture & Food
Techno-Functional LeadMigration
A listed IT services company · via Valecrest Technologies
Migration of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Oct 2024 · 18 mo · Riyadh · IT & Technology
Techno-Functional LeadImplementation
A top-10 Indian pharma company · via Quillfield Partners
Implementation of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2021 – Nov 2022 · 23 mo · Riyadh · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMImplementedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
EnglishProfessionalArabicNative

Credentials

1Z0-1054Pending review

Education

PG · Business Administration
Manipal Academy of Higher Education · 2016 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateOn request