Omar Varghese

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Support Analyst (AMS) · Techno-functional

Johannesburg, South AfricaAssociateSAST (UTC+2)Contract · Part timeCitizen

Open to working in Johannesburg · Dubai

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered support and enhancement work across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

USD 83,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Immediate
Works: Onsite
Open to: Contract, Part time
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated today

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Projects and implementations

Support Analyst (AMS)Migration

A global auto-components manufacturer · via Aurenza Global Services

Migration of Oracle Fusion CX for a global auto-components manufacturer, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Feb 2026 – Aug 2026 · 7 mo · Johannesburg · Manufacturing

Support Analyst (AMS)Rollout

A private university group

Rollout of Oracle Fusion CX for a private university group, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

May 2025 – Jul 2025 · 3 mo · Johannesburg · Higher Education

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBI

MODULES

Customer Data ManagementConfiguredIntelligent AdvisorSupportedLive ExperienceConfiguredIncentive CompensationConfiguredB2C ServiceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

HindiConversationalEnglishNative

ALSO WORKED ON

Microsoft Dynamics

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications

Anna University · 2025 · Full-time

AvailabilityIn 2 weeks

Notice periodImmediate

RateUSD 83,000 / yr