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Omar Shukla

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Kochi, IndiaConsultantIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Kochi
Techno-Functional Lead with 4 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across aerospace & defence clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
30 days
Works
From home
Open to
Part time, Permanent
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A hotel and resorts group · via Quillfield Partners
Migration of Oracle NetSuite CX for a hotel and resorts group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Sep 2026 · 17 mo · Kochi · Hospitality & Travel
Techno-Functional LeadMigration
A 400-store retail chain · via Tessaline Systems
Migration of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Sep 2024 · 17 mo · Kochi · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScriptPower BI
MODULES
NetSuite CRMImplementedSuiteCommerceConfigured
PILLARS
CX
INDUSTRIES
Aerospace & DefenceBanking & Financial Services
LANGUAGES
EnglishProfessionalMalayalamNative
ALSO WORKED ON
Infor

Credentials

1Z0-1054Pending review

Education

PG · Business Administration
Nirma University · 2019 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateOn request