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Omar Rao

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Kochi, IndiaConsultantIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kochi
Techno-Functional Lead with 4 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A national FMCG company · via Northwyn Analytics
Migration of Oracle NetSuite CX for a national FMCG company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Oct 2026 · 18 mo · Kochi · Retail & CPG
Techno-Functional LeadMigration
A Gulf-based retail bank · via Tessaline Systems
Migration of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Dec 2024 · 20 mo · Kochi · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIsExcel
MODULES
NetSuite CRMConfiguredSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
EnglishProfessionalMalayalamNative
ALSO WORKED ON
Microsoft Dynamics

Education

PG · Commerce
NIT Trichy · 2023 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request