Techno-Functional LeadImplementation
An international development NGO · via Sarvat ERP Solutions
Implementation of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales