Omar Patil

Support Analyst (AMS) | Oracle Fusion CX | B2C Service · Loyalty · Talent Acquisition · Support Analyst (AMS) · Techno-functional

Dallas, United StatesConsultantCST (UTC-6)ContractWork permit held

Open to working in Dallas · Remote · will relocate

Support Analyst (AMS) with 4 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Talent Acquisition. Delivered implementations and rollouts across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 1,22,000 / yr

annual

Seniority: Consultant · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: 15 days
Works: Onsite
Open to: Contract
Location: Dallas, United States · CST (UTC-6)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A state power-distribution utility · via Northwyn Analytics

Implementation of Oracle Fusion CX for a state power-distribution utility, covering B2C Service, Loyalty, Talent Acquisition. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

PS Talent AcquisitionLoyaltyB2C Service

Jan 2025 – Nov 2026 · 23 mo · Dallas · Energy & Utilities

Support Analyst (AMS)Migration

A Big-Four advisory practice · via Tessaline Systems

Migration of Oracle Fusion CX for a Big-Four advisory practice, covering B2C Service, Loyalty, Talent Acquisition. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

PS Talent AcquisitionLoyaltyB2C Service

May 2023 – Aug 2024 · 16 mo · Dallas · Professional Services

Oracle expertise

PRODUCT FAMILIES

Fusion CloudPeopleSoft

TECHNICAL STACK

Visual Builder StudioExcelOTBIREST APIs

MODULES

PS Talent AcquisitionImplementedCustomer Data ManagementConfiguredLoyaltyConfiguredKnowledge ManagementImplementedB2C ServiceImplemented

PILLARS

CXHCM

RELEASES

26.D26.C26.B

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

EnglishProfessionalTeluguNative

ALSO WORKED ON

SAP

Education

PG · Information Technology

Mumbai University (Distance) · 2023 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

RateUSD 1,22,000 / yr