Omar Kumar

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional

Johannesburg, South AfricaConsultantSAST (UTC+2)Advisory · ContractCitizen

Open to working in Johannesburg

Techno-Functional Lead with 4 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, B2C Service, Loyalty. Delivered implementations and rollouts across pharma & life sciences clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 1,27,000 / yr

annual

Seniority: Consultant · Techno-Functional Lead
Availability: Not looking
Notice period: 30 days
Works: Onsite
Open to: Advisory, Contract
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration

A government transport undertaking · via Sarvat ERP Solutions

Migration of Oracle Fusion CX for a government transport undertaking, covering Partner Relationship Management, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyB2C Service

Feb 2025 – Sep 2026 · 20 mo · Johannesburg · Public Sector

Techno-Functional LeadRollout

A state power-distribution utility

Rollout of Oracle Fusion CX for a state power-distribution utility, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyB2C Service

May 2023 – Oct 2024 · 18 mo · Johannesburg · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovyRedwood UX

MODULES

Customer Data ManagementImplementedPartner Relationship ManagementConfiguredLoyaltyConfiguredKnowledge ManagementConfiguredB2C ServiceImplemented

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

HindiConversationalEnglishNative

ALSO WORKED ON

Epicor

Education

Doctorate · Business Administration

University of Calcutta · 2026 · Full-time

AvailabilityNot looking

Notice period30 days

RateUSD 1,27,000 / yr