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OJ

Omar Joshi

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional
Kochi, IndiaConsultantIST (UTC+5:30)Contract to hire · PermanentCitizen
Open to working in Kochi
Techno-Functional Lead with 4 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
4
years in Oracle
—
years in total
2
projects
₹6,55,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Contract to hire, Permanent
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A global auto-components manufacturer · via Ledgerkraft Consulting
Migration of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2025 – Dec 2026 · 23 mo · Kochi · Manufacturing
Techno-Functional LeadRollout
A private university group
Rollout of Oracle EBS CX for a private university group, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
May 2023 – Nov 2024 · 19 mo · Kochi · Higher Education

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SOA SuiteWorkflow BuilderOracle Forms & Reports
MODULES
EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsConfigured
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
EnglishNativeMalayalamNative
ALSO WORKED ON
Sage

Education

Doctorate · Computer Applications
University of Mumbai · 2024 · Executive
AvailabilityAvailable now
Notice periodImmediate
Rate₹6,55,000 / yr