Omar Hegde

Solution Architect | Oracle Fusion CX | B2C Service · Loyalty · Advanced Pricing · Solution Architect · Techno-functional

Riyadh, Saudi ArabiaLeadAST (UTC+3)Contract to hire · Part time · PermanentWork permit held

Open to working in Riyadh

Solution Architect with 24 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Advanced Pricing. Delivered multiple full-cycle implementations across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

USD 1,89,000 / yr

annual

Seniority: Lead · Solution Architect
Availability: In 60 days
Notice period: Serving notice
Works: Onsite
Open to: Contract to hire, Part time, Permanent
Location: Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed

A national FMCG company · via Ledgerkraft Consulting

Support / AMS of Oracle Fusion CX for a national FMCG company, covering B2C Service, Loyalty, Advanced Pricing. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

LoyaltyEBS Advanced PricingB2C Service

Jun 2019 – Nov 2026 · 90 mo · Riyadh · Retail & CPG

Solution ArchitectRollout

A Gulf-based retail bank

Rollout of Oracle Fusion CX for a Gulf-based retail bank, covering B2C Service, Loyalty, Advanced Pricing. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyEBS Advanced PricingB2C Service

May 2011 – Sep 2018 · 89 mo · Riyadh · Banking & Financial Services

Solution ArchitectImplementation

A commercial real-estate developer · via Brightmoor Advisory

Implementation of Oracle Fusion CX for a commercial real-estate developer, covering B2C Service, Loyalty, Advanced Pricing. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

LoyaltyEBS Advanced PricingB2C Service

Apr 2003 – Jul 2010 · 88 mo · Riyadh · Real Estate

Oracle expertise

PRODUCT FAMILIES

Fusion CloudE-Business Suite

TECHNICAL STACK

Visual Builder StudioExcelOTBI

MODULES

Customer Data ManagementLedLoyaltyLedEBS Advanced PricingLedB2C ServiceLed

PILLARS

CXSCM

RELEASES

26.D26.C26.B

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

EnglishNativeArabicNative

Credentials

1Z0-1054Reference verified

Education

PG · Information Technology

XLRI Jamshedpur · 2003 · Full-time

AvailabilityIn 60 days

Notice periodServing notice

RateUSD 1,89,000 / yr