Omar Gupta

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Paris, FranceAssociateCET (UTC+1)Contract · Part time · PermanentWork permit held

Open to working in Paris

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across aerospace & defence clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Serving notice
Works: From home
Open to: Contract, Part time, Permanent
Location: Paris, France · CET (UTC+1)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A state power-distribution utility · via Quillfield Partners

Support / AMS of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2026 – Jul 2026 · 5 mo · Paris · Energy & Utilities

Support Analyst (AMS)Migration

A Big-Four advisory practice · via Quillfield Partners

Migration of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Oct 2025 · 6 mo · Paris · Professional Services

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

REST APIsExcel

MODULES

NetSuite CRMConfiguredSuiteCommerceSupported

PILLARS

INDUSTRIES

Aerospace & DefenceBanking & Financial Services

LANGUAGES

FrenchConversationalEnglishProfessional

Education

PG · Computer Applications

Osmania University · 2024 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateOn request