Omar Gokhale

Delivery Manager | Oracle Fusion CX | Sales · Live Experience · Service · Delivery Manager · Techno-functional

Gurugram, IndiaLeadIST (UTC+5:30)Part timeCitizen

Open to working in Remote · Gurugram · will relocate

Delivery Manager with 17 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Service. Delivered multiple full-cycle implementations across hospitality & travel clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

₹32 LPA

annual

Seniority: Lead · Delivery Manager
Availability: In 60 days
Notice period: 60 days
Works: Onsite
Open to: Part time
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerImplementationLed

A 400-store retail chain · via Valecrest Technologies

Implementation of Oracle Fusion CX for a 400-store retail chain, covering Sales, Live Experience, Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

Jan 2022 – Oct 2026 · 58 mo · Gurugram · Retail & CPG

Delivery ManagerMigration

A defence electronics PSU · via Quillfield Partners

Migration of Oracle Fusion CX for a defence electronics PSU, covering Sales, Live Experience, Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

May 2017 – Jun 2021 · 50 mo · Gurugram · Aerospace & Defence

Delivery ManagerSupport / AMS

A third-party logistics provider · via Northwyn Analytics

Support / AMS of Oracle Fusion CX for a third-party logistics provider, covering Sales, Live Experience, Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

Mar 2012 – Sep 2016 · 55 mo · Gurugram · Logistics

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

GroovyRedwood UXOICVisual Builder Studio

MODULES

SalesLedServiceLedLive ExperienceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Hospitality & TravelRetail & CPG

LANGUAGES

HindiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce

VIT Vellore · 2014 · Full-time

AvailabilityIn 60 days

Notice period60 days

Rate₹32 LPA