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Omar Gandhi

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
London, United KingdomSeniorGMT/BSTContract to hire · PermanentPermanent resident
Open to working in London · will relocate
Techno-Functional Lead with 11 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
11
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Contract to hire, Permanent
Location
London, United Kingdom · GMT/BST
Work authorisation
Permanent resident
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
An international development NGO
Upgrade of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Apr 2024 – Jul 2026 · 28 mo · London · Non-profit
Techno-Functional LeadUpgrade
A defence electronics PSU
Upgrade of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Apr 2021 – Sep 2023 · 30 mo · London · Aerospace & Defence
Techno-Functional LeadUpgrade
A two-wheeler manufacturer
Upgrade of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Apr 2018 – Nov 2020 · 32 mo · London · Automotive

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIsExcel
MODULES
NetSuite CRMImplementedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
HindiConversationalEnglishProfessional
ALSO WORKED ON
Epicor

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
University of Pune · 2012 · Part-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request