Omar Deshpande

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

Mexico City, MexicoLeadCST (UTC-6)Part timeCitizen

Open to working in Mexico City · Remote · will relocate

Techno-Functional Lead with 22 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

USD 2,02,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 60 days
Notice period: 60 days
Works: Onsite
Open to: Part time
Location: Mexico City, Mexico · CST (UTC-6)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

An agri-commodities exporter · via Brightmoor Advisory

Implementation of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2020 – Sep 2026 · 78 mo · Mexico City · Agriculture & Food

Techno-Functional LeadRollout

A listed IT services company

Rollout of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2013 – Jun 2019 · 74 mo · Mexico City · IT & Technology

Techno-Functional LeadSupport / AMS

A top-10 Indian pharma company · via Brightmoor Advisory

Support / AMS of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2006 – Oct 2012 · 77 mo · Mexico City · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdiSQL / PL-SQL

MODULES

EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

EnglishNativeSpanishNative

Education

PG · Business Administration

Savitribai Phule Pune University · 2002 · Executive

AvailabilityIn 60 days

Notice period60 days

RateUSD 2,02,000 / yr