Pre-sales / Solution ConsultantRolloutLed
A Big-Four advisory practice
Rollout of Oracle Fusion CX for a Big-Four advisory practice, covering Partner Relationship Management, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service