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Nilesh Tiwari

Solution Architect | Oracle Fusion CX | Sales · Live Experience · Intelligent Advisor · Solution Architect · Functional
Bengaluru, IndiaLeadIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Bengaluru
Solution Architect with 14 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Intelligent Advisor. Delivered multiple full-cycle implementations across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
14
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A private university group
Rollout of Oracle Fusion CX for a private university group, covering Sales, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
May 2023 – Jul 2026 · 39 mo · Bengaluru · Higher Education
Solution ArchitectMigration
A commercial real-estate developer · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a commercial real-estate developer, covering Sales, Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Feb 2019 – Nov 2022 · 46 mo · Bengaluru · Real Estate
Solution ArchitectRollout
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Sales, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
May 2015 – Aug 2018 · 40 mo · Bengaluru · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UX
MODULES
SalesLedServiceLedIntelligent AdvisorLedLive ExperienceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
TamilProfessionalEnglishProfessionalKannadaBasicspeak/read

Education

Diploma · Human Resources
IIM Ahmedabad · 2008 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request