Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
NR

Nilesh Rao

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional
Singapore, SingaporeSeniorSGT (UTC+8)Advisory · Contract to hire · PermanentWork permit held
Open to working in Singapore
Functional Consultant with 9 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across non-profit clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
9
years in Oracle
—
years in total
3
projects
SGD 1,27,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire, Permanent
Location
Singapore, Singapore · SGT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisoryLed
A broadcast and streaming network
Advisory of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2024 – Aug 2026 · 27 mo · Singapore · Media & Entertainment
Functional ConsultantRollout
A Big-Four advisory practice
Rollout of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2021 – Oct 2023 · 33 mo · Singapore · Professional Services
Functional ConsultantUpgrade
A Tier-1 private-sector bank
Upgrade of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2018 – Dec 2020 · 33 mo · Singapore · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAF
MODULES
EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Non-profitTelecom
LANGUAGES
TamilBasicMandarinNativeEnglishNativespeak/read

Credentials

1Z0-1054Pending review

Education

Diploma · Supply Chain Management
IIM Ahmedabad · 2010 · Full-time
AvailabilityAvailable now
Notice period15 days
RateSGD 1,27,000 / yr