Nilesh Chopra

Delivery Manager | Oracle Fusion CX | B2C Service · Customer Data Management · Delivery Manager · Functional

New Jersey, United StatesLeadEST (UTC-5)Contract to hire · PermanentPermanent resident

Open to working in Bengaluru · New Jersey

Delivery Manager with 14 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 2,06,000 / yr

annual

Seniority: Lead · Delivery Manager
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Contract to hire, Permanent
Location: New Jersey, United States · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerRolloutLed

A listed IT services company

Rollout of Oracle Fusion CX for a listed IT services company, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementB2C Service

Feb 2023 – Oct 2026 · 45 mo · New Jersey · IT & Technology

Delivery ManagerRollout

A private university group

Rollout of Oracle Fusion CX for a private university group, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementB2C Service

Feb 2019 – Oct 2022 · 45 mo · New Jersey · Higher Education

Delivery ManagerRollout

A Big-Four advisory practice

Rollout of Oracle Fusion CX for a Big-Four advisory practice, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementB2C Service

Feb 2015 – Oct 2018 · 45 mo · New Jersey · Professional Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

ExcelOTBI

MODULES

Customer Data ManagementLedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Construction & EngineeringEnergy & Utilities

LANGUAGES

GujaratiProfessionalEnglishNative

Education

Bachelors · Accounting

VIT Vellore · 2011 · Full-time

AvailabilityAvailable now

Notice period15 days

RateUSD 2,06,000 / yr