Nilesh Banerjee

Business Analyst | Oracle EBS CX | Field Service · TeleSales · TeleService · Business Analyst · Functional

Bengaluru, IndiaConsultantIST (UTC+5:30)Contract to hire · PermanentCitizen

Open to working in Bengaluru

Business Analyst with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across retail & cpg clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

₹14 LPA

annual

Seniority: Consultant · Business Analyst
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Contract to hire, Permanent
Location: Bengaluru, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout

An Indian steel and alloys group

Rollout of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Nov 2026 · 22 mo · Bengaluru · Manufacturing

Business AnalystRollout

An EPC infrastructure company

Rollout of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Sep 2024 · 20 mo · Bengaluru · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdi

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

LogisticsRetail & CPG

LANGUAGES

TamilProfessionalEnglishNativeKannadaBasicspeak/read

Education

Bachelors · Finance

VIT Vellore · 2018 · Part-time

AvailabilityAvailable now

Notice period15 days

Rate₹14 LPA