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Nikhil Narayanan

Business Analyst | Oracle Fusion CX | CRM · Incentive Compensation · B2C Service · Business Analyst · Functional
Amsterdam, NetherlandsAssociateCET (UTC+1)Advisory · Contract · Contract to hireWork permit held
Open to working in Amsterdam · Pune
Business Analyst with 1 years of hands-on Oracle Fusion CX experience, specialising in CRM, Incentive Compensation, B2C Service. Delivered support and enhancement work across manufacturing clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
1
years in Oracle
—
years in total
1
projects
On request
expected pay
Seniority
Associate · Business Analyst
Availability
In 30 days
Notice period
Serving notice
Works
Hybrid
Open to
Advisory, Contract, Contract to hire
Location
Amsterdam, Netherlands · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystSupport / AMS
An international development NGO · via Orvane Consulting
Support / AMS of Oracle Fusion CX for an international development NGO, covering CRM, Incentive Compensation, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMIncentive CompensationB2C Service
Mar 2026 – Dec 2026 · 10 mo · Amsterdam · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion CloudNetSuite
TECHNICAL STACK
OIC
MODULES
NetSuite CRMConfiguredCustomer Data ManagementSupportedIncentive CompensationSupportedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Manufacturing
LANGUAGES
DutchConversationalEnglishProfessional
ALSO WORKED ON
QuickBooks

Education

Bachelors · Commerce
Savitribai Phule Pune University · 2021 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateOn request