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Nikhil Gokhale

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Solution Architect · Functional
Melbourne, AustraliaLeadAEST (UTC+10)Contract · Part timeWork permit held
Open to working in Melbourne
Solution Architect with 13 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
13
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
Immediate
Works
Hybrid
Open to
Contract, Part time
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectMigrationLed
A state power-distribution utility · via Quillfield Partners
Migration of Oracle Fusion CX for a state power-distribution utility, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2023 – Jun 2026 · 38 mo · Melbourne · Energy & Utilities
Solution ArchitectImplementation
A government transport undertaking · via Quillfield Partners
Implementation of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jan 2019 – Jun 2022 · 42 mo · Melbourne · Public Sector
Solution ArchitectSupport / AMS
A hotel and resorts group · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2015 – Jun 2018 · 40 mo · Melbourne · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder Studio
MODULES
Intelligent AdvisorLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Telecom
LANGUAGES
TamilNativeEnglishProfessional

Education

UG · Commerce
Gujarat University · 2011 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request