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Nikhil Agarwal

Solution Architect | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Solution Architect · Functional
Chennai, IndiaSeniorIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Dubai · Chennai
Solution Architect with 10 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
10
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Solution Architect
Availability
In 2 weeks
Notice period
Immediate
Works
Hybrid
Open to
Contract, Part time
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 8 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectMigrationLed
A hotel and resorts group · via Orvane Consulting
Migration of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2024 – Nov 2026 · 31 mo · Chennai · Hospitality & Travel
Solution ArchitectImplementation
A pan-India telecom operator · via Northwyn Analytics
Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2021 – Jun 2023 · 30 mo · Chennai · Telecom
Solution ArchitectSupport / AMS
An international development NGO · via Quillfield Partners
Support / AMS of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2018 – Aug 2020 · 30 mo · Chennai · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Subscription ManagementLedPartner Relationship ManagementImplementedLoyaltyLedB2B CommerceImplementedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
IT & Technology
LANGUAGES
TamilNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

UG · Finance
NIT Trichy · 2011 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request