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Neha Verma

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Dubai, United Arab EmiratesLeadGST (UTC+4)ContractWork permit held
Open to working in Remote · Dubai · will relocate
Techno-Functional Lead with 12 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
12
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
An agri-commodities exporter · via Northwyn Analytics
Implementation of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2023 – Dec 2026 · 48 mo · Dubai · Agriculture & Food
Techno-Functional LeadMigration
An international development NGO · via Tessaline Systems
Migration of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2019 – Sep 2022 · 41 mo · Dubai · Non-profit
Techno-Functional LeadSupport / AMS
A Gulf-based retail bank · via Quillfield Partners
Support / AMS of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2015 – Jun 2018 · 40 mo · Dubai · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
HindiNativeEnglishProfessional

Education

Doctorate · Computer Applications
University of Pune · 2019 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateOn request