Neha Varghese

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

Riyadh, Saudi ArabiaLeadAST (UTC+3)Advisory · Contract · Part timeWork permit held

Open to working in Riyadh

Techno-Functional Lead with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.

years in Oracle

—

years in total

projects

USD 1,79,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: Not looking
Notice period: 90 days
Works: Onsite
Open to: Advisory, Contract, Part time
Location: Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed

A global auto-components manufacturer · via Ledgerkraft Consulting

Support / AMS of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2022 – Jun 2026 · 49 mo · Riyadh · Manufacturing

Techno-Functional LeadRollout

An agri-commodities exporter

Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2017 – Aug 2021 · 52 mo · Riyadh · Agriculture & Food

Techno-Functional LeadImplementation

An EPC infrastructure company · via Ledgerkraft Consulting

Implementation of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2012 – Oct 2016 · 55 mo · Riyadh · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdiSQL / PL-SQL

MODULES

EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

EnglishNativeArabicNative

Education

PG · Computer Applications

IIM Ahmedabad · 2006 · Full-time

AvailabilityNot looking

Notice period90 days

RateUSD 1,79,000 / yr