Neha Thakur

Techno-Functional Lead | Oracle NetSuite CX | CRM · FSCM AR · SuiteCommerce · Techno-Functional Lead · Techno-functional

Gurugram, IndiaLeadIST (UTC+5:30)PermanentCitizen

Open to working in Remote · Gurugram · will relocate

Techno-Functional Lead with 12 years of hands-on Oracle NetSuite CX experience, specialising in CRM, FSCM AR, SuiteCommerce. Delivered multiple full-cycle implementations across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Techno-Functional Lead
Availability: Available now
Notice period: Immediate
Works: From home
Open to: Permanent
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 2 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A state power-distribution utility · via Quillfield Partners

Implementation of Oracle NetSuite CX for a state power-distribution utility, covering CRM, FSCM AR, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommercePS FSCM AR

Jan 2023 – Aug 2026 · 44 mo · Gurugram · Energy & Utilities

Techno-Functional LeadMigration

A broadcast and streaming network · via Northwyn Analytics

Migration of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, FSCM AR, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommercePS FSCM AR

May 2019 – Jul 2022 · 39 mo · Gurugram · Media & Entertainment

Techno-Functional LeadSupport / AMS

A top-10 Indian pharma company · via Orvane Consulting

Support / AMS of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, FSCM AR, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommercePS FSCM AR

Mar 2015 – Jun 2018 · 40 mo · Gurugram · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES

NetSuitePeopleSoft

TECHNICAL STACK

SuiteScriptPower BI

MODULES

NetSuite CRMLedSuiteCommerceLedPS FSCM ARLed

PILLARS

CXERP

INDUSTRIES

AutomotiveTelecom

LANGUAGES

HindiNativeEnglishProfessional

Education

Doctorate · Computer Applications

IIT Bombay · 2017 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateOn request