Neha Rao

Support Analyst (AMS) | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Support Analyst (AMS) · Techno-functional

Chennai, IndiaAssociateIST (UTC+5:30)Part time · PermanentCitizen

Open to working in London · Chennai

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered support and enhancement work across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹5 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: 30 days
Works: Onsite
Open to: Part time, Permanent
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A 400-store retail chain · via Orvane Consulting

Migration of Oracle Fusion CX for a 400-store retail chain, covering Sales, Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesIncentive CompensationB2C Service

May 2026 – Jun 2026 · 2 mo · Chennai · Retail & CPG

Support Analyst (AMS)Migration

A 400-store retail chain · via Valecrest Technologies

Migration of Oracle Fusion CX for a 400-store retail chain, covering Sales, Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesIncentive CompensationB2C Service

May 2025 – Dec 2025 · 8 mo · Chennai · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovyRedwood UX

MODULES

SalesSupportedCustomer Data ManagementConfiguredIntelligent AdvisorSupportedLive ExperienceConfiguredIncentive CompensationConfiguredB2C ServiceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

TamilConversationalEnglishProfessional

Education

PG · Computer Applications

Mumbai University (Distance) · 2023 · Full-time

AvailabilityIn 60 days

Notice period30 days

Rate₹5 LPA