Neha Nair

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Kuala Lumpur, MalaysiaAssociateMYT (UTC+8)PermanentWork permit held

Open to working in Remote · Kuala Lumpur · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across pharma & life sciences clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: From home
Open to: Permanent
Location: Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation: Work permit held

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

An agri-commodities exporter · via Tessaline Systems

Implementation of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2026 – Oct 2026 · 10 mo · Kuala Lumpur · Agriculture & Food

Support Analyst (AMS)Migration

An international development NGO · via Quillfield Partners

Migration of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Jul 2025 · 3 mo · Kuala Lumpur · Non-profit

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMSupportedSuiteCommerceConfigured

PILLARS

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

TamilNativeEnglishProfessional

Education

Doctorate · Commerce

Osmania University · 2025 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateOn request