Neha Khan

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Support Analyst (AMS) · Techno-functional

Chennai, IndiaAssociateIST (UTC+5:30)Advisory · ContractCitizen

Open to working in Hyderabad · Chennai

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered support and enhancement work across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹5 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Not looking
Notice period: 30 days
Works: Onsite
Open to: Advisory, Contract
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

An agri-commodities exporter · via Aurenza Global Services

Migration of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorIncentive CompensationB2C Service

Feb 2026 – Aug 2026 · 7 mo · Chennai · Agriculture & Food

Support Analyst (AMS)Rollout

An international development NGO

Rollout of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorIncentive CompensationB2C Service

May 2025 – Aug 2025 · 4 mo · Chennai · Non-profit

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovy

MODULES

Customer Data ManagementSupportedIntelligent AdvisorConfiguredIncentive CompensationConfiguredB2C ServiceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

TamilConversationalEnglishNative

ALSO WORKED ON

SAP S/4HANA

Education

Doctorate · Computer Applications

VIT Vellore · 2026 · Full-time

AvailabilityNot looking

Notice period30 days

Rate₹5 LPA