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Neha Gandhi

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Support Analyst (AMS) · Techno-functional
Chennai, IndiaConsultantIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Chennai
Support Analyst (AMS) with 4 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered implementations and rollouts across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
4
years in Oracle
—
years in total
2
projects
₹11 LPA
annual
Seniority
Consultant · Support Analyst (AMS)
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
A 400-store retail chain · via Valecrest Technologies
Migration of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
May 2025 – Nov 2026 · 19 mo · Chennai · Retail & CPG
Support Analyst (AMS)Migration
A 400-store retail chain · via Northwyn Analytics
Migration of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
May 2023 – Oct 2024 · 18 mo · Chennai · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovyRedwood UX
MODULES
Marketing (Eloqua)ConfiguredSubscription ManagementConfiguredPartner Relationship ManagementImplementedB2B CommerceImplementedKnowledge ManagementConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
TamilConversationalEnglishProfessional

Credentials

1Z0-1054Reference verified

Education

PG · Information Technology
Gujarat University · 2022 · Full-time
AvailabilityIn 30 days
Notice period15 days
Rate₹11 LPA