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Neha D'Souza

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Techno-functional
Riyadh, Saudi ArabiaLeadAST (UTC+3)Advisory · Contract to hire · PermanentWork permit held
Open to working in Riyadh
Solution Architect with 24 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across real estate clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
24
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Advisory, Contract to hire, Permanent
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed
A national FMCG company · via Northwyn Analytics
Support / AMS of Oracle NetSuite CX for a national FMCG company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2019 – Nov 2026 · 93 mo · Riyadh · Retail & CPG
Solution ArchitectMigration
A third-party logistics provider · via Valecrest Technologies
Migration of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2011 – Sep 2018 · 89 mo · Riyadh · Logistics
Solution ArchitectImplementation
A two-wheeler manufacturer · via Orvane Consulting
Implementation of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2003 – Jul 2010 · 91 mo · Riyadh · Automotive

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScriptPower BI
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishProfessionalArabicNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Information Technology
Manipal Academy of Higher Education · 2006 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request