Monika Singh

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Support Analyst (AMS) · Techno-functional

Abu Dhabi, United Arab EmiratesAssociateGST (UTC+4)Part time · PermanentWork permit held

Open to working in Abu Dhabi

Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered support and enhancement work across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

AED 1,62,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: 30 days
Works: From home
Open to: Part time, Permanent
Location: Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation: Work permit held

Profile updated today

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Projects and implementations

Support Analyst (AMS)Rollout

A Gulf-based retail bank

Rollout of Oracle Fusion CX for a Gulf-based retail bank, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

May 2026 – Dec 2026 · 8 mo · Abu Dhabi · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

GroovyRedwood UX

MODULES

Customer Data ManagementConfiguredLoyaltySupportedIncentive CompensationSupportedKnowledge ManagementSupportedB2C ServiceConfigured

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

Banking & Financial Services

LANGUAGES

EnglishProfessionalMalayalamNativeArabicBasicspeak/read

Credentials

1Z0-1054Pending review

Education

Masters · Computer Applications

Symbiosis International University · 2023 · Full-time

AvailabilityIn 60 days

Notice period30 days

RateAED 1,62,000 / yr