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Monika Sharma

Techno-Functional Lead | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Techno-Functional Lead · Techno-functional
Tokyo, JapanLeadJST (UTC+9)Advisory · Contract to hireWork permit held
Open to working in Tokyo
Techno-Functional Lead with 16 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered multiple full-cycle implementations across retail & cpg clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
16
years in Oracle
—
years in total
3
projects
USD 1,97,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Tokyo, Japan · JST (UTC+9)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadRolloutLed
A Tier-1 private-sector bank
Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Sales, Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
May 2022 – Aug 2026 · 52 mo · Tokyo · Banking & Financial Services
Techno-Functional LeadImplementation
A Gulf-based retail bank · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a Gulf-based retail bank, covering Sales, Incentive Compensation, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Apr 2017 – Aug 2021 · 53 mo · Tokyo · Banking & Financial Services
Techno-Functional LeadAdvisory
A global auto-components manufacturer
Advisory of Oracle Fusion CX for a global auto-components manufacturer, covering Sales, Incentive Compensation, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Mar 2012 – Aug 2016 · 54 mo · Tokyo · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
SalesLedServiceLedIntelligent AdvisorLedLive ExperienceLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Retail & CPG
LANGUAGES
EnglishProfessionalJapaneseNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Computer Applications
Gujarat University · 2009 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateUSD 1,97,000 / yr