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Monika Pandey

Techno-Functional Lead | Oracle Fusion CX | Sales · CPQ · Field Service · Techno-Functional Lead · Techno-functional
Milan, ItalyLeadCET (UTC+1)AdvisoryWork permit held
Open to working in Milan · Hyderabad · Remote · will relocate
Techno-Functional Lead with 16 years of hands-on Oracle Fusion CX experience, specialising in Sales, CPQ, Field Service. Delivered multiple full-cycle implementations across media & entertainment clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
16
years in Oracle
—
years in total
3
projects
EUR 1,20,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
A pan-India telecom operator
Upgrade of Oracle Fusion CX for a pan-India telecom operator, covering Sales, CPQ, Field Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesCPQField Service
Jan 2022 – Aug 2026 · 56 mo · Milan · Telecom
Techno-Functional LeadImplementation
A state power-distribution utility · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a state power-distribution utility, covering Sales, CPQ, Field Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesCPQField Service
Apr 2017 – Nov 2021 · 56 mo · Milan · Energy & Utilities
Techno-Functional LeadUpgrade
A top-10 Indian pharma company
Upgrade of Oracle Fusion CX for a top-10 Indian pharma company, covering Sales, CPQ, Field Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesCPQField Service
Jan 2012 – Jul 2016 · 55 mo · Milan · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBI
MODULES
SalesLedServiceLedCPQLedField ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Media & Entertainment
LANGUAGES
ItalianProfessionalEnglishProfessional

Credentials

1Z0-1054Not verified

Education

Masters · Computer Applications
Amity University · 2010 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateEUR 1,20,000 / yr