Monika Chauhan

Techno-Functional Lead | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional

Doha, QatarConsultantAST (UTC+3)Part timeWork permit held

Open to working in Remote · Doha · will relocate

Techno-Functional Lead with 7 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered implementations and rollouts across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

USD 1,33,000 / yr

annual

Seniority: Consultant · Techno-Functional Lead
Availability: In 60 days
Notice period: 60 days
Works: From home
Open to: Part time
Location: Doha, Qatar · AST (UTC+3)
Work authorisation: Work permit held

Profile updated 8 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed

A defence electronics PSU

Upgrade of Oracle Fusion CX for a defence electronics PSU, covering B2C Service, Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyB2C Service

Jan 2025 – Jun 2026 · 18 mo · Doha · Aerospace & Defence

Techno-Functional LeadImplementation

A commercial real-estate developer · via Kestrelline Digital

Implementation of Oracle Fusion CX for a commercial real-estate developer, covering B2C Service, Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyB2C Service

Apr 2023 – Jun 2024 · 15 mo · Doha · Real Estate

Techno-Functional LeadUpgrade

A Tier-1 private-sector bank

Upgrade of Oracle Fusion CX for a Tier-1 private-sector bank, covering B2C Service, Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyB2C Service

Jan 2021 – Jun 2022 · 18 mo · Doha · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIs

MODULES

Customer Data ManagementImplementedLoyaltyLedB2C ServiceImplemented

PILLARS

RELEASES

26.D

INDUSTRIES

Higher Education

LANGUAGES

HindiBasicEnglishProfessionalArabicProfessionalspeak/read

Education

Bachelors · Computer Applications

University of Pune · 2018 · Full-time

AvailabilityIn 60 days

Notice period60 days

RateUSD 1,33,000 / yr