Techno-Functional LeadMigration
A national FMCG company · via Aurenza Global Services
Migration of Oracle Fusion CX for a national FMCG company, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service