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Mohit Rahman

Techno-Functional Lead | Oracle NetSuite CX | CRM · Workforce Health and Safety · SuiteCommerce · Techno-Functional Lead · Techno-functional
Toronto, CanadaSeniorEST (UTC-5)Advisory · Contract to hire · PermanentPermanent resident
Open to working in Toronto
Techno-Functional Lead with 11 years of hands-on Oracle NetSuite CX experience, specialising in CRM, Workforce Health and Safety, SuiteCommerce. Delivered multiple full-cycle implementations across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
11
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Advisory, Contract to hire, Permanent
Location
Toronto, Canada · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
An international development NGO · via Tessaline Systems
Support / AMS of Oracle NetSuite CX for an international development NGO, covering CRM, Workforce Health and Safety, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceWorkforce Health and Safety
Mar 2024 – Jun 2026 · 28 mo · Toronto · Non-profit
Techno-Functional LeadMigration
A hotel and resorts group · via Quillfield Partners
Migration of Oracle NetSuite CX for a hotel and resorts group, covering CRM, Workforce Health and Safety, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceWorkforce Health and Safety
May 2021 – Oct 2023 · 30 mo · Toronto · Hospitality & Travel
Techno-Functional LeadImplementation
A government transport undertaking · via Orvane Consulting
Implementation of Oracle NetSuite CX for a government transport undertaking, covering CRM, Workforce Health and Safety, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceWorkforce Health and Safety
Jan 2018 – Jul 2020 · 31 mo · Toronto · Public Sector

Oracle expertise

PRODUCT FAMILIES
NetSuiteFusion Cloud
TECHNICAL STACK
REST APIsExcel
MODULES
NetSuite CRMImplementedSuiteCommerceImplementedWorkforce Health and SafetyLed
PILLARS
CXHCM
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
EnglishProfessionalPunjabiNative

Education

PG · Computer Applications
Delhi University · 2012 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request