Techno-Functional LeadSupport / AMS
A top-10 Indian pharma company · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a top-10 Indian pharma company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty