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MJ

Mohit Jain

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Hyderabad, IndiaConsultantIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Hyderabad
Techno-Functional Lead with 4 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across logistics clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMS
An international development NGO · via Northwyn Analytics
Support / AMS of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2025 – Aug 2026 · 18 mo · Hyderabad · Non-profit
Techno-Functional LeadMigration
A hotel and resorts group · via Tessaline Systems
Migration of Oracle NetSuite CX for a hotel and resorts group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Dec 2024 · 20 mo · Hyderabad · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIsExcel
MODULES
NetSuite CRMConfiguredSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
EnglishProfessionalTeluguNative

Education

PG · Computer Applications
IGNOU · 2023 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateOn request