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Mohit Iyer

Techno-Functional Lead | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional
Bengaluru, IndiaConsultantIST (UTC+5:30)ContractCitizen
Open to working in Bengaluru · Remote · will relocate
Techno-Functional Lead with 4 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered implementations and rollouts across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
4
years in Oracle
—
years in total
2
projects
₹13 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation
A Gulf-based retail bank · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a Gulf-based retail bank, covering B2C Service, Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Apr 2025 – Oct 2026 · 19 mo · Bengaluru · Banking & Financial Services
Techno-Functional LeadRollout
A state power-distribution utility
Rollout of Oracle Fusion CX for a state power-distribution utility, covering B2C Service, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
May 2023 – Nov 2024 · 19 mo · Bengaluru · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOIC
MODULES
Customer Data ManagementConfiguredLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishNativeKannadaNative

Education

Doctorate · Commerce
Jawaharlal Nehru Technological University · 2026 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
Rate₹13 LPA