Mohit Deshpande

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Support Analyst (AMS) · Techno-functional

Ahmedabad, IndiaConsultantIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen

Open to working in Ahmedabad

Support Analyst (AMS) with 4 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

₹5,97,000 / yr

annual

Seniority: Consultant · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Advisory, Contract to hire, Permanent
Location: Ahmedabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

An agri-commodities exporter · via Ledgerkraft Consulting

Support / AMS of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jun 2025 – Nov 2026 · 18 mo · Ahmedabad · Agriculture & Food

Support Analyst (AMS)Rollout

A national FMCG company

Rollout of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

May 2023 – Dec 2024 · 20 mo · Ahmedabad · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBI

MODULES

Customer Data ManagementConfiguredLoyaltyImplementedIncentive CompensationImplementedB2C ServiceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Hospitality & TravelRetail & CPG

LANGUAGES

GujaratiConversationalEnglishNative

Education

Doctorate · Information Technology

Manipal Academy of Higher Education · 2024 · Executive

AvailabilityAvailable now

Notice periodImmediate

Rate₹5,97,000 / yr