Techno-Functional LeadSupport / AMS
A private university group · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a private university group, covering Subscription Management, Marketing (Eloqua), CPQ. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
CPQMarketing (Eloqua)Subscription Management