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Mohit Agarwal

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Knowledge Management · Techno-Functional Lead · Techno-functional
Amsterdam, NetherlandsSeniorCET (UTC+1)Contract · Part time · PermanentWork permit held
Open to working in Amsterdam
Techno-Functional Lead with 9 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Knowledge Management. Delivered multiple full-cycle implementations across aerospace & defence clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
9
years in Oracle
—
years in total
3
projects
EUR 97,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Serving notice
Works
Onsite
Open to
Contract, Part time, Permanent
Location
Amsterdam, Netherlands · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A top-10 Indian pharma company · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a top-10 Indian pharma company, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Mar 2024 – Jun 2026 · 28 mo · Amsterdam · Pharma & Life Sciences
Techno-Functional LeadMigration
A 400-store retail chain · via Quillfield Partners
Migration of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
May 2021 – Dec 2023 · 32 mo · Amsterdam · Retail & CPG
Techno-Functional LeadImplementation
A national FMCG company · via Quillfield Partners
Implementation of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Jan 2018 – Nov 2020 · 35 mo · Amsterdam · Retail & CPG
Career break · May 2023 – Nov 2024 · Between engagements

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOICVisual Builder Studio
MODULES
Subscription ManagementImplementedPartner Relationship ManagementLedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Aerospace & DefenceBanking & Financial Services
LANGUAGES
DutchConversationalEnglishProfessional

Education

PG · Computer Applications
University of Mumbai · 2017 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateEUR 97,000 / yr