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Mihir Sinha

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Techno-Functional Lead · Techno-functional
Kolkata, IndiaSeniorIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kolkata · Dubai
Techno-Functional Lead with 10 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
10
years in Oracle
—
years in total
3
projects
₹28 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadRolloutLed
An agri-commodities exporter
Rollout of Oracle Fusion CX for an agri-commodities exporter, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2024 – Jun 2026 · 26 mo · Kolkata · Agriculture & Food
Techno-Functional LeadImplementation
A commercial real-estate developer · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Apr 2021 – Jun 2023 · 27 mo · Kolkata · Real Estate
Techno-Functional LeadAdvisory
An international development NGO
Advisory of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2018 – Jun 2020 · 28 mo · Kolkata · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Subscription ManagementImplementedPartner Relationship ManagementLedLoyaltyImplementedB2B CommerceLedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Energy & Utilities
LANGUAGES
HindiBasicEnglishProfessionalBengaliProfessionalspeak/read

Education

Bachelors · Computer Applications
Heriot-Watt University Dubai · 2011 · Correspondence
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹28 LPA