Mihir Patel

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional

Mumbai, IndiaConsultantIST (UTC+5:30)AdvisoryCitizen

Open to working in Remote · Mumbai · will relocate

Techno-Functional Lead with 7 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

₹24 LPA

annual

Seniority: Consultant · Techno-Functional Lead
Availability: Not looking
Notice period: 60 days
Works: From home
Open to: Advisory
Location: Mumbai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed

An Indian steel and alloys group

Upgrade of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jan 2025 – Oct 2026 · 22 mo · Mumbai · Manufacturing

Techno-Functional LeadImplementation

A multi-specialty hospital chain · via Ledgerkraft Consulting

Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Apr 2023 – Dec 2024 · 21 mo · Mumbai · Healthcare

Techno-Functional LeadUpgrade

A global auto-components manufacturer

Upgrade of Oracle Fusion CX for a global auto-components manufacturer, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jan 2021 – Jul 2022 · 19 mo · Mumbai · Manufacturing

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovy

MODULES

Customer Data ManagementLedIntelligent AdvisorImplementedLive ExperienceLedLoyaltyImplementedIncentive CompensationImplementedB2C ServiceLed

PILLARS

RELEASES

26.D

INDUSTRIES

Higher Education

LANGUAGES

HindiBasicMarathiNativeEnglishProfessionalspeak/read

Education

Bachelors · Commerce

Gujarat University · 2014 · Correspondence

AvailabilityNot looking

Notice period60 days

Rate₹24 LPA