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Mihir Nair

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Techno-Functional Lead · Techno-functional
Noida, IndiaConsultantIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen
Open to working in Pune · Noida
Techno-Functional Lead with 7 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered implementations and rollouts across energy & utilities clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
7
years in Oracle
—
years in total
3
projects
₹27 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 30 days
Notice period
Serving notice
Works
From home
Open to
Advisory, Contract, Contract to hire
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
A listed IT services company
Advisory of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Mar 2025 – Jul 2026 · 17 mo · Noida · IT & Technology
Techno-Functional LeadImplementation
A third-party logistics provider · via Kestrelline Digital
Implementation of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Apr 2023 – Jun 2024 · 15 mo · Noida · Logistics
Techno-Functional LeadRollout
A state power-distribution utility
Rollout of Oracle Fusion CX for a state power-distribution utility, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2021 – Dec 2022 · 20 mo · Noida · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBI
MODULES
Customer Data ManagementImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Energy & Utilities
LANGUAGES
HindiBasicEnglishProfessional

Education

Bachelors · Computer Applications
Symbiosis International University · 2015 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
Rate₹27 LPA